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BetaDocta

Talk to us. We are here to help.

Questions about your care, your account, or working with us? Reach out below, in English or French. For a medical emergency, do not wait for a reply: go to the nearest hospital now.

Contact details

Support line: +237 600 00 00 00

Email: [email protected]

Business address: Douala, Cameroon

Availability: Monday to Saturday, 8:00 AM to 6:00 PM

Patient and partner enquiries

Use this channel for patient-support questions, partnership discussions, doctor onboarding enquiries, institutional discussions, and operational follow-up. The goal is to make every message land with the right team quickly.

This page can also grow later into a stronger regional contact layer as doctor participation expands across Cameroon.

Send a message

If this is an emergency, do not use this form. Go to the nearest hospital — emergency help is here, with no account needed.

This form is not a clinical service. Nobody is watching it out of hours, and it is never the right way to get help for someone who is unwell right now.

How to reach us

BetaDocta is in clinical testing before full launch, and we would rather show you an empty space than a number that reaches nobody. Our published phone, WhatsApp and email are being set up and will appear here as soon as they are live.

  • Phone — not published yet
  • WhatsApp — not published yet
  • Email — not published yet
  • Data protection contact — a named Data Protection Officer is being appointed

If this is an emergency, do not wait for us. Go to the nearest hospital or health centre now, or call for help. An emergency is never something to handle through a message.